Terms and conditions

Vértice Digital provides online software for restaurants, stores, retailers and service businesses. Depending on the selected profile and plan, it supports checkout, sales, inventory, customers, online catalogs or menus, orders, scheduling and reports.

The customer must provide accurate information and protect account credentials. The Free plan is permanent, requires no card and remains subject to its published capacity limits. Paid-plan trials last 7 days, require no payment method, create no charge and do not renew automatically. Continued paid use requires a separate purchase decision.

Before purchase, the customer sees the applicable plan, price, currency, billing period and payment provider. Subscriptions renew for the accepted period until cancelled. Cancellation and refunds follow the published policy and mandatory local rights.

The subscription grants a limited, non-exclusive, non-transferable right to use the service for the contracting business. Unauthorized resale, access circumvention, harmful activity, reverse engineering where legally restrictable and infringement of third-party rights are prohibited.

The customer retains rights to lawful content uploaded to the service and confirms it has permission to use it. Assisted import from a website or PDF requires customer review before publication and does not authorize copying third-party material.

Each business remains responsible for its products, services, prices, customer service, tax, accounting, invoicing and consumer obligations. Vértice provides operational tools and does not replace an accountant, attorney, tax authority or authorized invoicing provider.

Order slips, summaries, and payment acknowledgments do not by themselves establish compliance with tax requirements or replace the specific tax documents the business must issue. Electronic invoicing features, where offered, depend on an integration expressly available for the country and enabled for the business, its configuration, and the required authorizations and validations. Installing Vértice, selecting a country, or generating a PDF does not establish that authorization or acceptance of a document by the tax authority.

The customer determines and maintains the taxes, rates, and exemptions applicable to its sales, including VAT, consumption tax, or sales taxes according to its jurisdiction. Vértice performs calculations according to the configuration and available features; this does not by itself certify that the configuration is correct for tax purposes. This customer responsibility does not exclude Vértice's legal and contractual obligations regarding the operation of the service. Vértice retains the tax and invoicing obligations legally applicable to its own SaaS subscription.

Initial scope in Spain: operational management without issuing invoices or simplified invoices. Payment acknowledgments do not replace invoices the business must issue through an appropriate system. This territorial limit does not disable features for businesses in the United States or other countries or certify their tax compliance.

Clarification of invoicing scope and tax configuration: October 10, 2026.

The service is provided online subject to maintenance, third-party infrastructure and events beyond reasonable control. Support requests may be sent to contacto@verticedigital.tech. No unlisted service level is promised.

The software, site, designs and original materials remain the property of their respective rights holders. Use of Vértice Digital as a commercial name does not represent a claim that it is a registered trademark.

Liability is determined under applicable law and the accepted agreement. Nothing excludes liability or consumer rights that cannot legally be excluded. Customers should maintain appropriate operating procedures and lawful records.

These terms are governed by Colombian law, without removing mandatory rights granted in the customer's country. Material changes affecting an active subscription will be communicated as required before taking effect.